Delivery & payment

CAUTION Between 13 and 18 of December 2024 we are not shipping. The next shipments will be made starting from 19 December onwards.

IMPORTANT Please note we are currently shipping to Poland only. Please find your nearest dealer on 'Store locator' page or contact us if you are interested in international shipping.

Delivery costs and rules

• Orders worth over or equal 200 PLN are shipped for free (Poland only)
• Retail orders below 200 PLN: shipping cost 20 PLN (Poland only)
• Cash on delivery: additional cost 29 PLN (Poland only)
• In case of international shipping, cost and delivery time are subject to individual negotiation - please contact us.
• We prepare and ship the goods usually up to 24h (working days)
• During peak sales season order processing time may be longer. Please refer to a particular product page for details
• Orders placed until 12.00 AM are processed on the next business day
• All goods purchased from us online are sent in special packaging properly protected against damage
• We use courier delivery services provided by SUUS
• Smaller shipments (eg. batteries, accessories) are sent via InPost service
• Cost of B2B orders is calculated individually and confirmed with the Dealer

Payment methods

We offer you convenient and secure payment methods for ordered products:

• Fast online bank transfers / BLIK using TPay online payments service (Polish banks): BLIK, Pekao, PKO BP, mBank, ING Bank, Santander, Alior Bank, Millenium, City Handlowy, Crédit Agricole, Inteligo, BNP Paribas, Getin Bank, Banki Spółdzielcze, Nest Bank, Bank Pocztowy, Neo Bank, Plus Bank
• Payment by credit or debit card offered by FirstData/Polcard (VISA, MasterCard, Maestro, American Express, JCB, Diners Club, Visa Pay, MasterPass)
• Wire bank transfer to the company account at Bank Pekao S.A., Poland - IBAN: PL35124067681111001070630267 / SWIFT: PKOPPLPW

Payment on delivery/pickup:

• Credit or debit card / BLIK:
  • SUUS courier service (bikes) - up to 15 000 PLN
  • inPost courier (smaller packages) - up to 5 000 PLN
  • at Ecobike's factory showroom in Zrodla, Poland
• Gotówka:
  • SUUS courier service (bikes) - up to 15 000 PLN
  • inPost courier (smaller packages) - up to 5 000 PLN
  • Please note that cash payments should be exact and not exceeding the limits (courier is not able to take more cash than described)
  • at Ecobike's factory showroom in Zrodla, Poland

Installments payment

Retail customers only

• eRaty Santander Consumer Bank - Now 10 x 0% promotion
• Credit Agricole - Coming soon!